Three City customer offices closed on 27 May 2023 for load-shedding readiness

25 May 2023

The City’s Brackenfell, Strand and Kraaifontein Walk-In Centres will be closed on Saturday, 27 May 2023 for the installation of back-up power supplies at the offices. The City regrets any inconvenience caused and urges residents to visit an alternative customer office or to use e-Services.

Residents may visit the Kuils River Municipal office as an alternative on Saturday, 27 May 2023.

The City is installing generators, inverters and photovoltaic (PV) solar installations at various City facilities to ensure offices remain unaffected and services continue during load-shedding.

Municipal accounts may be paid at any Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops. Online payments may be made at www.powertime.co.za or www.easypay.co.za, and motor vehicle licences may be renewed online at https://eservices.capetown.gov.za/

For account payments:

• Online: www.Easypay.co.za or www.powertime.co.za

• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths

• e-Services: Use the City's online e-services portal

• ATM: contact your bank to add the City as an ATM beneficiary

Register on e-Services

• Renew vehicle licences

• Submit water/electricity readings

• Pay municipal accounts online (debit order payment option, only)

• View current account and account history

• Apply to receive accounts via email

• Log service requests

To register for e-Services visit: https://eservices.capetown.gov.za/

Since 1 July 2022, the City has switched to Pay@ as the new online and retailer third-party service provider for fine payments.

Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.

Other electronic payment methods are available by:

Card: VISA, Mastercard
EFT: ABSA, FNB, Nedbank, Capitec, Standard Bank
Scan to Pay: Masterpass, Snapscan, Zapper, FNB, Nedbank, ABSA

In the event that a motorist wants to pay their fines in person at a retailer, they can pay at selected Spar shops, if the fine pre-dates 1 July 2022.

Fines issued as from 1 July 2022 can be paid at selected Spar shops, as well as Ackermans, Builder's Warehouse, Game, Makro, PEP, Pick n Pay and Shoprite/Checkers Money Market kiosks.

We thank our customers for their patience during this time and encourage the use of online services.

End

Published by:
City of Cape Town, Media Office

walk-in centre